Managed IT Services
Assess
Discovery phase. Consultation on current goals, risk levels and pain points. Confirmation of mutual fit.
Implement
Welcome to the family - Now it's us against the world.
Support
We'll proactively support your ongoing needs & growth objectives, while protecting your brand, people, and profits.
Succeed
Semiannual business reviews for feedback & recommendations, further strategizing alignment of technology with business aspirations.
Advantages of comprehensive managed IT plans
Our routine managed customers, or “maintenance clients,” enjoy the premium, comprehensive IT experience with the following benefits:
- No extra charge for 24/7 emergency support in most cases
- Daily uptime, security, and backup checks on your physical site or cloud environment—performed by a real person in addition to monitoring software
- Pre-bundled, discounted base billing rate
- Guaranteed same-day service, even if no appointments are available
- Our proven stack of cybersecurity tools and compliance strategies
- Much, much more!
Ready to chat with a solutions Expert? Book A Call Today!
Equipment outages, data loss/compromise, or even loss of connectivity can be devastating to businesses, and it is our duty to safeguard our clients from these circumstances through our managed IT services. To learn more about how we can serve your technology needs, feel free to complete the questionnaire below and your request will be routed to a solutions expert.
Our monthly maintenance contracts include a base bundle of remote and/or on-site support services at a discounted rate. Once the bundled threshold has been reached, additional time & parts used are billed as separate line items on one convenient monthly statement.
With offices in Charlottesville, Richmond, and Washington DC, we are able to respond to our clients’ needs quickly & reliably—all with a friendly emanation of professionalism that is second to none in this industry. For a detailed description of all cybersecurity and compliance tools and strategies available, download a comprehensive guide below:
Core Competencies
Today, a grey area exists in the DoL (division of labor) spectrum between IT firms, web designers, hosts, email services, and ISP’s. As the most capable, empowered, and coordinated of all parties, we will own your situation until the results you need are delivered.
Top Notch, a premier managed IT service provider, will develop and build your ideal network infrastructure. Additionally, we can scale it in tandem with your company’s growth requirements and support you every step of the way. Our bread and butter since the early 2000’s.
No company is too large or small to be hacked; That said, Top Notch clients tend to not get infected, breached, compromised, or overly spammed. Our four-pillar approach to information security (traditional, cloud, network, and AI) is imitated by many, replicated by none.
When you work with one of the best managed IT service providers in the world, backups replicate all of your company’s data to multiple secure locations at every moment. Your company’s stability, sustainability, and outward posture will greatly rise as a result.
Don’t let distance or hours be barriers to retaining the best talent. With our remote access, most anyone can work from everywhere, without a degradation in performance or reliability.
Through our managed IT services, Top Notch functions as your company’s virtual CIO, CTO, or both. With our talent base having served in both positions with municipalities and Fortune 500 companies, rest assured, we will align technology with the goals of your organization.
I have known and worked with Christian Argie and Top Notch for several years – first in support of our farm-based business and then in support of Mangham Associates, Inc., a financial advisory firm that I ran for over three decades. During my career I witnessed the growing capabilities of harnessing technology in business and the growing complexity due to cyber-threats and regulatory compliance demands. I worked with several technology firms to support our growing needs over the years. Under Christian’s leadership and his capable team, I can say without hesitation that Top Notch was the best technology firm that I worked with. Top Notch excels at the difficult task of really understanding their clients and fitting technological solutions to clients’ needs. This attention to understanding their clients and proactively suggesting and implementing solutions is a rare marriage of listening, understanding, and technology. If given the opportunity I would not hesitate to hire Top Notch again.
When is a Managed IT Plan the Right Move?
Supersizing or Downsizing?
Today, companies hire a managed IT service provider, maintain their own internal IT department, or more than likely, employ some combination of both. So how do you pick the approach that works best for you?
Depending on the size of your company, managed IT support services will cost less and lend an outsider’s informed perspective on the big picture. Since we have over 5,000 clients, we skip the formalities and bureaucracy, and dive right into treating your company as if it were our own.
Overwhelmed with Compliance?
Top Notch Computers leverages the best technology toolset and the most knowledgeable professionals in the field. We can augment, or replace any function of your your internal IT department. The more companies utilize our managed IT services, the better they perform.
Outsourcing information technology needs has become commonplace in today’s world-from helpdesk, routine maintenance, to networking, cybersecurity, backups, and cloud management, we’re the sensible option.
Advantages of Comprehensive Managed Plans
Daily Uptime, Security, Backup Checks, and Maintenance
We want to do all things possible to protect our clients’ businesses. With managed services from Top Notch, backups, cybersecurity, and business continuity are monitored by real experts in addition to automation tools.
Guaranteed Same-Day Service
Most of the time, we adhere to a set appointment schedule that our clients are required to follow. However, there is a special benefit for our regular customers that will guarantee you receive even our on-site services the day you need them.
Discounted Base Billing Rate
All the services your company needs come at a discounted rate. Whether on a fully-managed “per seat” plan, or a co-managed “core support” plan, managed services make much more financial sense than the alternatives.
24/7 Emergency Support
Clients on a maintenance plan from Top Notch enjoy access to our A-Team of experts, one of kind security and mobility tools, and when it comes to business IT support, they pay no extra fees for emergency services.
Traditional Contract
Core services are included, such as routine maintenance, backups, cybersecurity, monitoring and 24/7 support. Additional services are billed at standard rates on a net-30 basis.
More DetailsUnlimited Contract
One fixed price. Full cybersecurity stack of tools and solutions. Unlimited helpdesk support outside of new equipment and migration projects. It's all covered.
More Details